Effective Date: 31st August 2024
1. Introduction
Welcome to Donegal Dexter Company’s Privacy Policy. This document outlines how we, Donegal Dexter Company, collect, use, and protect your personal data when you visit our website, donegaldexter.ie, and when you purchase our Dexter Meat Products. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection legislation, including the General Data Protection Regulation (GDPR).
2. Data Controller
The data controller for your personal data is: Patrick Harley
Donegal Dexter Company
Unit 2G, Harleys Business Park, Curraghleas,
Letterkenny, Co Donegal, 92VK7E
Email: eugene@donegaldexter.ie
3. Data Collection
We may collect the following types of personal data from you:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Payment card details, billing address.
- Order Information: Details of the products you have purchased, including order history.
- Technical Data: IP address, browser type, operating system, and other technical information automatically collected when you visit our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.
4. How We Use Your Data
We use your personal data for the following purposes:
- To Process Orders: To fulfill your orders, process payments, and provide customer service.
- To Improve Our Services: To analyze how our website is used, troubleshoot issues, and improve user experience.
- To Communicate with You: To send you order confirmations, updates, and respond to your inquiries.
- Marketing: To send you promotional emails and newsletters, where you have consented to receive them.
- Legal Obligations: To comply with legal obligations, such as tax and accounting requirements.
5. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual Necessity: To fulfill our contract with you when you purchase our products.
- Legitimate Interests: For our legitimate business interests, such as improving our services and marketing our products.
- Consent: Where you have provided consent for certain processing activities, such as receiving marketing communications.
- Legal Compliance: To comply with legal obligations that apply to us.
6. Data Sharing
We may share your personal data with:
- Service Providers: Third-party service providers who assist us with payment processing, shipping, email communications, and website analytics.
- Legal Authorities: Where required by law or necessary to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
We do not sell or rent your personal data to third parties.
7. Data Security
We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction. These measures include encryption, secure servers, and regular security assessments.
8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. Typically, this will be:
- Contact and Order Data: Retained for as long as you are a customer and for up to 7 years thereafter to comply with legal obligations.
- Marketing Data: Retained until you withdraw your consent or opt-out of receiving marketing communications.
9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data where there is no longer a legal basis for us to retain it.
- Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
- Right to Data Portability: You can request that we transfer your data to another organization in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data based on our legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where we are processing your data based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at eugene@donegaldexter.ie. We will respond to your request within one month.
10. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. For more information on how we use cookies, please refer to our Cookie Policy.
11. International Data Transfers
We may transfer your personal data outside of the European Economic Area (EEA) to service providers who operate in jurisdictions that may not provide the same level of data protection as within the EEA. In such cases, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or other legal mechanisms approved by the European Commission.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated policy will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact:
Donegal Dexter Company
Unit 2G, Harleys Business Park, Curraghleas,
Letterkenny, Co Donegal, 92VK7E
Email: eugene@donegaldexter.ie
14. Complaints
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:
Data Protection Commission
21 Fitzwilliam Square South,
Dublin 2, D02 RD28, Ireland
Phone: +353 57 868 4800 / +353 76 110 4800
Email: info@dataprotection.ie
Website: www.dataprotection.ie
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Ireland, and any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Ireland.
By using our website and purchasing our products, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.
Last Updated: 31st August 2024
This Privacy Policy is designed to provide you with a clear understanding of how we handle your personal data and to ensure our compliance with GDPR and other applicable data protection laws. If you have any further questions, please do not hesitate to contact us.